Since a little over two hours ago, most of our servers can no longer be reached.
The issue is under investigation and we hope to have all of our servers back online soon.
Update: One of our sysadmins explained that our servers which can no longer be reached, are the ones in Marseille.
Update2: The temperature in the data center had risen too much after a problem with the electricity. Someone from MarsNet in Marseille is willing to try to start our servers, when checking theirs in the same data center, tomorrow morning.
Update 3, 0ctober 4, 10:25 UTC: The cooling system in the data center is broken and will be repaired. No attempt has been made to restart our servers, because it is still too hot for them to be able to function well.
Update 4, 0ctober 5, 09:04 UTC: The two broken cooling systems will be fixed today.
Trebot’s suggestion to temporarily redirect calls to http://www.mageia.org to this blog entry is a good one. Edit: On October 6, a slightly different solution was implemented.
Update 5, October 6, 09:18 UTC: The cooling systems should to be good now. The next step is for a sysadmin to travel to Marseille to restart our servers.
Update 6, October 6, 10:05 UTC: It is expected that up to two more days are needed for recovery.
Update 7, October 7, 10:52 UTC: Using the mirrorlist to install is supported again since last night.
Update 8, October 8, 20:55 UTC: Today we have been waiting for confirmation that the temperature in the data center is low enough now. We hope to get that confirmation when the weekend is over.
Update 9, October 9, 10:22 UTC: It was safe to start the servers again, which was done by someone from the DC. All booted up nicely, apart from the main one.
Update 10, October 9, 14:00 UTC: Everything works again 🙂