Help… My browser cannot connect to Mageia’s website

Thanks to Maât and Danf for their help with this blog post.

As stated in Measures to protect our web services, the measures we had to take to reduce the impact of bots on our services can affect some features. A user reported getting a message saying that the part of mageia.org he wanted to visit was unreachable.

In his case, this was caused by an RSS reader that tracks changes in the wiki. It is possible that some users will run into this problem. If this annoying situation happens to you, let us first say that we are sorry… we need to protect our servers, otherwise our websites and services would not be available at all, and we will keep fine-tuning the system to minimize these side effects. If you are still blocked, we will make every effort to give you back access to our servers.

Contributors (Packagers, Quality Assurance team, Bugsquad – the Bug Hunting team) can now prevent the problem by logging into Bugzilla (if you are already logged in and want to make sure, log out and then log back in). You should then get full dynamic whitelisting for several days.

If you are already blocked, you can close the offending application/tool and wait 24 hours; the ban will then vanish automatically.

If you cannot wait 24 hours, or if you want to request a specific exception for a reason you consider legitimate, please visit ircs://irc.libera.chat:6697/#mageia-sysadm (in an IRC client) or #mageia-sysadm on Libera.Chat (in a web browser), and describe your problem with all the relevant details.

You might not get a reply right away — we are all volunteers with jobs and/or other time-consuming obligations. If you cannot stay long enough on IRC, please tell us how you can be contacted back before leaving.

You can also send a mail to :

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